Privacy & Data Protection

Privacy Policy

Naviports LLC is committed to protecting personal data and handling information responsibly, securely, and transparently across our software, automation, AI, and related technology services.

Company: Naviports LLC Effective Date: April 7, 2026

1. Introduction

Naviports LLC (“Naviports,” “we,” “our,” or “us”) respects your privacy and is committed to protecting personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you access or use our website, applications, platform, integrations, and related services (collectively, the “Services”).

Naviports provides software-as-a-service solutions, workflow automation, AI-enabled features, and related technology services designed to support logistics, operations, commercial workflows, and business management.

2. Information We Collect

Personal Information

  • Name, email address, phone number, and other business contact information
  • Company name, role, and account-related details
  • User credentials and authentication-related information

Business and Operational Data

  • CRM records, customer and lead information, and account activity
  • Operational, shipment, workflow, or service-related information processed through the platform
  • Communications, notes, submissions, and records created within the Services

Technical Information

  • IP address, browser type, operating system, device identifiers, and general diagnostic information
  • Usage logs, interaction events, session behavior, and performance data
  • Cookie and similar technology data

AI-Related Data

  • Prompts, inputs, requests, instructions, and files submitted to AI-enabled features
  • Generated outputs, recommendations, summaries, classifications, or workflow actions
  • Interaction and quality signals used to improve reliability, safety, and product performance

3. How We Use Information

We use information we collect to:

  • Provide, operate, maintain, support, and improve the Services
  • Create and manage accounts, authenticate users, and administer access controls
  • Process, store, organize, and display business, operational, and workflow data
  • Power automation features, AI-assisted functionality, and system-generated actions
  • Monitor service reliability, performance, security, and fraud prevention
  • Respond to support requests, communicate updates, and provide notices
  • Comply with applicable law, regulation, contractual obligations, and legitimate business requirements

4. AI and Automated Processing

Naviports may use artificial intelligence, machine learning, and automated logic within certain features of the Services to improve efficiency, surface insights, assist with workflows, and generate outputs.

By using AI-enabled features, you understand that information submitted to those features may be processed automatically and that generated outputs may require review and validation by the user before reliance or implementation.

  • AI-generated outputs may be probabilistic, incomplete, or context-dependent
  • Automated processing may support classification, summarization, drafting, extraction, recommendations, routing, or workflow execution
  • Naviports may use aggregated and de-identified usage patterns to improve service quality, performance, and safety

Naviports does not use customer-specific confidential data to train public or third-party AI models without the relevant customer’s explicit authorization.

5. Data Sharing and Disclosure

Naviports does not sell personal data. We may disclose information only as reasonably necessary in connection with operating the Services, fulfilling business purposes, or complying with legal obligations.

  • Service Providers: infrastructure, hosting, analytics, communications, security, payment, support, and other operational vendors
  • Integration Partners: third-party systems, platforms, APIs, and connected tools enabled by the user or customer
  • Professional Advisors and Corporate Transactions: legal, accounting, financing, audit, restructuring, merger, acquisition, or similar business events
  • Legal and Regulatory Requirements: where disclosure is required by law, lawful process, regulation, or necessary to protect rights, security, or the integrity of the Services

6. International Data Transfers

Naviports may process or store information in the United States and other jurisdictions where Naviports or its service providers operate. As a result, information may be transferred to countries with data protection laws that differ from those in your jurisdiction.

Where required, Naviports implements appropriate safeguards for cross-border transfers, which may include contractual protections and other recognized transfer mechanisms designed to support compliance with applicable privacy and data protection laws.

7. Data Retention

We retain information for as long as reasonably necessary to provide the Services, fulfill contractual commitments, maintain legitimate business records, resolve disputes, enforce agreements, and comply with applicable legal, tax, accounting, regulatory, or security obligations.

Retention periods may vary depending on the nature of the information, the purpose of processing, customer configuration, and applicable legal requirements. Where appropriate, information may be deleted, anonymized, or de-identified.

8. Security

Naviports uses commercially reasonable technical, administrative, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, and disclosure.

  • Encryption in transit and, where applicable, at rest
  • Access restrictions, authentication measures, and role-based controls
  • Monitoring, logging, and protective security practices
  • Vendor and infrastructure controls appropriate to the nature of the Services

No system can guarantee absolute security, and users remain responsible for maintaining the confidentiality of their credentials and using the Services in a secure manner.

9. Your Rights

Depending on your location and the laws that apply to you, you may have rights regarding personal data, including the right to request access, correction, deletion, restriction, objection, or portability, subject to applicable limitations and exceptions.

Where Naviports processes data on behalf of a business customer, requests relating to customer-controlled data may need to be directed to the relevant customer acting as data controller or primary account administrator.

10. Cookies and Tracking

Naviports may use cookies and similar technologies to operate the website and platform, remember preferences, maintain sessions, analyze usage, improve performance, and support security and functionality.

You may manage cookie preferences through your browser or device settings, although disabling certain technologies may affect the availability or functionality of parts of the Services.

12. Changes to This Policy

Naviports may update this Privacy Policy from time to time to reflect changes in the Services, legal requirements, operational practices, or product functionality. Any updated version will be posted on this page with a revised effective date.

13. Contact

If you have questions regarding this Privacy Policy or Naviports’ data handling practices, please contact:

Naviports LLC Email: [email protected]